TERMS & CONDITIONS

Thank you for visiting the website of DOMVS SURFACES,  domvs-surfaces.com (“website”). Throughout the website the terms “we”, “us” and “our” refer to Domvs Surfaces (the “Company”). By using and shopping at our website, you agree to the following terms and conditions (“Terms and Conditions”). The conditions of sales mentioned hereafter concern only domvs-surfaces.com and are not related to any other conditions that are applied in stores. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using the website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy. If you do not agree to all the Terms and Conditions of this agreement, then you may not access the website or use any services.

PRIVACY

We respect and are committed to protecting your privacy. In order to serve you better, we may collect personally identifiable information when you visit our website. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. This information will never be sold by anyone.

AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

COLORS OF ACCURACY AND LISTINGS

We attempt to be as accurate as possible when describing our products on our website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, or other content available on the website are accurate, complete, reliable, current, or error free.

SAMPLES

The ​Buyer ​​​acknowledges the goods made from a  natural stone, ​ceramic, porcelain, decorative and glaze​d​ material  will vary in shading, color and texture. Samples are only to provide an indication of a general color and quality. The buyer acknowledges that such variance of shade, color, size and texture is acceptable.

PAYMENT

A signed Quote / Sales Order is required to initiate order. 100% of payment is due before release of all products on all orders. 50% deposit is required to begin production on all custom and special orders. Balance due prior to release of product. Please allow 24-48 hours to pull orders after receipt of payment. All Sales are final, No exceptions.

DELIVERIES

​Kindly note that all deliveries will be made curbside only. Our drivers are not contracted to manually unload the crates or carry stone through the gates or any other movement other than simply unloading the crate from the vehicle. If​ ​necessary, client must provide the personnel to do so on the day of delivery. Driver is not responsible for handing tiles so please ensure that you have a labor​er​ available to do so. If the driver is unable to gain access to your property or site​,​ crates will be delivered​ to​ the nearest depot where you will have to make other arrangements at your expense.

DAMAGES

Pallets must be inspected at point of delivery and any obvious damage is recorded on the delivery note. Please inform Do​mvs Surfaces at your earliest convenience. Excessive damages or shortage must be reported to ​Domvs Surfaces​ within 48 hours of delivery.

RETURNS

Due to the variation which occurs in natural stone, Ceramic, porcelain, decorative and glaze​d​material we operate a no return, no cancellation policy​.  It should be noted that any surplus tile is worth keeping if they will be from the same batch as your original order and can be utilized​ after tiles have been installed. 

TYPOGRAPHICAL ERRORS

In the event that a product is mistakenly listed at an incorrect price on the website, we reserve the right to refuse or cancel any orders placed for a product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount charged to your credit card.

COPYRIGHTS

Please do not copy images or content found on the website. The entire content included on this website, including but not limited to text, graphics, logos, button icons, and images is copyrighted as a collective work under United States and international copyright laws, and is the property of the Company. The collective work includes works that are licensed to the Company. Any use, including but not limited to the reproduction, distribution, display or transmission of the content of this Website is strictly prohibited, unless authorized in writing by the Company.

GENERAL

We reserve the right to refuse service to anyone for any reason at any time. By using this website, you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms and conditions.

NOTICE

The Company may change Terms & Conditions at any time as a general notice on the website, or by other reliable methods.

LIMITATION OF LIABILITY

The Company, its officers, directors, employees, agents, licencors and suppliers, shall not be liable for any damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if the Company has been advised of the possibility of such damages. Certain state laws may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may have additional rights.

TERMINATION OF TERMS AND CONDITIONS

These terms and conditions, or any part of them, may be terminated by the Company without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Warranty Disclaimer, Limitation of Liability, Applicable Law and Indemnification, shall survive any termination.

APPLICABLE LAW

This website is created, controlled and maintained by the Company, in the State of California. Accordingly, the laws of the State of California shall in all events govern any disputes relating to this website, including those relating to any transaction conducted hereon, and shall likewise govern the terms, conditions, disclaimers, policies and notices contained herein, all without giving effect to any conflict of laws principles. The Company makes no representations as to the compliance of this website or its terms and conditions with any applicable law. If you choose to access this website from outside of the United States, you do so at your own risk and are responsible for compliance with all applicable laws. You may not use this website in violation of United States export laws. By using this website, including by virtue of purchasing products hereon, you agree to submit to the jurisdiction of the State of California and agree that it shall serve as the sole and exclusive venue for any disputes relating to this website. Any claim or cause of action brought by you with respect to matters related to this website, including these terms and conditions, must be brought in a state or federal court located in the State of California and must be commenced no later than one (1) year after the claim arises. If any provision of these terms and conditions is deemed to be void, unlawful or unenforceable for any reason, all other provisions contained herein shall remain in full force and effect. These terms and conditions constitute the entire agreement as to matters relating to this website.

INDEMNIFICATION

You agree to indemnify, defend, and hold domvs-surfaces.com the Company, subsidiaries, affiliates, partners, officers, directors, employees, interns, subcontractors, agents, licensors and suppliers harmless from any claim or demand, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these terms and conditions or any activity related to you or any other person accessing this website.

As a professional courtesy, Domvs Surfaces offers technical services free-of-charge. Domvs Surfaces does not have any express or implied contractual obligation or duty to provide those technical services. The user maintains all responsibility for verifying the applicability and suitability of the technical service or information provided. Moreover, technical service site visits and consultations by any Domvs Surfaces representative does not constitute express or implied approval of product use or other construction means or methods. By providing technical services, concrete Domvs Surfaces does not perform any duty owed by the user to any third party and no third party should rely on Domvs Surfaces providing technical services.

CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about our Terms and Conditions should be sent to us at: info@domvs-surfaces.com

DOMVS SURFACES
5600 West Jefferson Blvd
Los Angeles, California 90016